We take great pride in processing your order so you receive the products you ordered in excellent condition. In the unlikely event your shipment arrives damaged or you find an error or shortage in your shipment, please accept our apologies.

If you notice something on your shipment that just isn't right, please simply notify us within 3 business days of delivery.

For damages, please keep all products in the original box with original packing materials to allow us to file a claim with the carrier. Failure to do so will result in a delay of the carrier’s investigation.  Emailing pictures of the damage to us @ info@animalhealthtn.com may also help expedite the claim.


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